Help center
How can we help?
Installing, setting up and troubleshooting Panaché, step by step.
- Install PanachéInstall Panaché from the Shopify App Store in a few minutes, without touching any code.
- Choose your pack sizesChoose the case sizes your customers can build, and how they combine.
- Choose eligible productsLimit the pack rule to specific collections or products.
- Magnums, gift boxes and accessoriesSet bottle equivalents: magnums, gift boxes, excluded accessories.
- Show the gauge on your storeAdd the gauge to product pages and the cart from the theme editor, no code.
- Customize messages and appearanceEdit messages, the next-size advantage and the gauge's look.
- Exempt your trade customersLet restaurants and wine shops order by the bottle with a customer tag.
- Test before going liveCheck how Panaché behaves in test mode, without blocking real customers.
- Express checkout and Shopify PlusHow Panaché also covers Apple Pay, Shop Pay or Google Pay, and what Shopify Plus adds.
- TroubleshootingThe gauge doesn't show, an order is wrongly blocked or an incomplete one goes through: what to check.
Can't find the answer?
Write to us, we're happy to help.